Crest FAQs
Search through commonly asked questions on everything from how to safely whiten teeth, how to care for braces, and even where to go to try Crest products for yourself.
Crest Whitening FAQs
Can I Brush My Teeth Before or After Using Whitestrips?
Yes, after using Whitestrips, you can brush gently. Read More
How Often Can I Use Crest Whitestrips?
Extensive clinical and consumer testing was done to establish the safety and efficacy of Crest 3D White Whitestrips. However, based on the results of that work we do not recommend using more than 2 upper strips and 2 lower strips in a day. Read More
What if I Don’t See Results After Using the Whitestrips?
To achieve the best results, please follow the recommended usage instructions on the packaging. If your teeth are significantly discolored, you may need to use two boxes of Crest 3D White Whitestrips initially to reach your desired outcome. We also recommend using Crest 3D White Vivid toothpaste daily to gently polish away surface stains.
If you are unsatisfied with your results, Crest.com offers a 60-day Money Back Satisfaction Guarantee for Crest Whitening Products (3DWhitestrips, 3D Whitestrips with 3D Light, Whitening Pen, Whitening Pen with 3D Light, Emulsions/Serums) and will refund your purchase. Your refund will be in the form of a prepaid gift card. For more details on how to submit a request, please visit our Terms & Conditions.
If you are unsatisfied with your results, Crest.com offers a 60-day Money Back Satisfaction Guarantee for Crest Whitening Products (3DWhitestrips, 3D Whitestrips with 3D Light, Whitening Pen, Whitening Pen with 3D Light, Emulsions/Serums) and will refund your purchase. Your refund will be in the form of a prepaid gift card. For more details on how to submit a request, please visit our Terms & Conditions.
White Spots on Teeth After Using Whitestrips
The white spots are temporary. These spots are not harmful and will go away. The white spots are caused by a loss of water from the tooth enamel. This water loss is not harmful and will go away.
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What do I do if the Strips Keep Coming Off?
Look into a mirror to properly apply your Crest 3D White Whitestrips, making sure the strip is in good contact with the teeth. If the strips begin to slip, close your mouth and create suction to tighten the strips up again. Don't touch the strips excessively with your tongue. You can try gently tucking the strip in the spaces between your teeth with your fingernail, then folding it behind your teeth. You can also try Crest 3D White Whitestrips Classic Vivid or Professional Effects which have Advanced Seal technology—specially designed to strongly adhere to your teeth. Read More
How do Crest 3D White Whitestrips work?
Crest 3D White Whitestrips are thin, flexible strips that are coated with a tooth whitening gel containing peroxide. Designed to conform to the shape of your teeth, they work by keeping the whitening gel in place against your teeth to get at stain build-up on and below the tooth’s surface.
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Gum Irritation and Sensitive Teeth from Whitestrips
As with any teeth whitening system that contains peroxide, teeth/gum sensitivity may temporarily develop when using Crest 3D White Whitestrips. Some people may experience tooth sensitivity or gum discomfort when using this or other whitening products. If significant tooth sensitivity or gum discomfort develops, try using the strips every other day. If the problem persists, discontinue use. Using a teeth whitening system on teeth that are already sensitive may increase the level of discomfort that you normally experience. If you have sensitivity concerns, we recommend you try Crest 3D White Whitestrips Gentle Routine for teeth sensitive to whitening. Read More
Foaming or Excessive Saliva while Using Whitestrips
You're experiencing a natural reaction between your saliva and the whitening agent on our Whitestrips. Saliva increases whenever you place an object of any kind in your mouth. As saliva increases, it also reacts with the whitening agent and together they make foam. Read More
My Crest Whitestrips is Expired. Can I still use it?
Although Crest 3D White Whitestrips that have passed expiration date are still safe, we don’t recommend using them past their expiration date, as the whitening ingredient’s efficacy will be weakened. Read More
What are the Ingredients in Crest 3D White Whitestrips?
| Water | Prevents carbomer from dehydrating the teeth. |
| Glycerin | Humectant, acts to thicken gel, helps make gel sticky so it will adhere to teeth. |
| Hydrogen Peroxide | Whitening Ingredient |
| Carbomer | Gel agent, gives adhesion properties to gel |
| Polyvinylpyrrolidone (PVP) | Adhesive polymer |
| PEG | Humectant, acts to thicken gel, helps make gel sticky so it will adhere to teeth. |
| Acrylates Copolymer | Thickening polymer. Helps keep the strip in one piece during use. |
| Sodium Hydroxide* | Adjusts pH to neutral |
| Sodium Saccharin* | Better taste |
| Pyrophosphate* | Protects against tartar in Crest 3D White Whitestrips Stain Shield only |
| * These ingredients are the source of sodium content - See Nutrition Facts twistie for total sodium content. | |
| INGREDIENTS - Strip & Backing | |
| Textured Whitening Strip | Polyethylene |
| Backing | Polypropylene |
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What Happens if I swallow the strip or some of the gel from the strip?
No adverse effects will result from ingesting the peroxide gel. It will simply pass through your system without causing any damage. However, swallowing large amounts of peroxide can cause nausea and stomach irritation. Read More
Can I Use Whitestrips if I Have Dental Work?
Crest 3D White Whitestrips will not harm or whiten these types of dental work. Crest 3D White Whitestrips will whiten only natural teeth so if you have any of these on your front teeth, there may be noticeable color differences between the dental work and your whiter teeth. Crest 3D White Whitestrips is designed to whiten only the teeth that show when you smile. So, if you have these types of dental work on your back teeth, color differences may not be noticeable. Read More
Are Crest 3D White Whitestrips Harmful to Teeth?
No, this product is formulated to be safe and effective when used as directed. They contain the same whitening ingredient as the professional products dentists use to whiten teeth. Read More