If you are unsatisfied with your results, Crest.com offers a 60-day Money Back Satisfaction Guarantee for Crest Whitening Products (3DWhitestrips, 3D Whitestrips with 3D Light, Whitening Pen, Whitening Pen with 3D Light,
Emulsions/Serums) and will refund your purchase.
Your refund will be in the form of a prepaid gift card. For more
details on how to submit a request, please visit our
Terms & Conditions.
Our Money Back Guarantee program is offered for Crest Whitening Products (3D Whitestrips, 3D Whitestrips with 3D Light, Whitening Pen, Whitening Pen with 3D Light, and Emulsions/Serums).
Please note that the Crest toothpaste and mouthwash Money Back Guarantee programs will be sunsetted on June 30, 2025.
We stand behind our products, so if you have any questions or concerns,
please feel free to contact us at 1-800-566-7252. Our customer service team is available Monday through Friday from 9 AM to 6 PM EST to assist you.